Have some questions? Here's some of the more commonly asked ones!
Don't see the answer you're looking for? Send questions via the Contact Us link in the menu?
My active build times are always displayed on a banner near the bottom of the page. All products are built at-order-time because we allow you to customize your orders with different options.
We are happy to ship absolutely anywhere! Our website is fully configured to ship to any destination with no special actions needed.
Simply add yours items to your cart and head to checkout and put your address in. You'll receive real-time live-quotes for a few different shipping options so you can make a decision before paying for your order.
For EU & UK customers, we do collect VAT/duties at the time of checkout to expedite the shipping/customs processes. You'll receive your product without any further fees and we submit all the necessary customs/import paperwork & fees paid. *If you are a business with valid VAT number, you'll be able to input that during checkout so no taxes are collected.
I believe in using quality components, which helps eliminate issues down the road. No one wants an iffy input jack, or a footswitch that you can’t depend on.
The 1/4″ input jacks are usually Lumberg KLB3 Stereo Jacks, even on products that don’t require Stereo jacks. The price difference between mono & stereo is a matter of pennies, so it makes my stock keeping easier.
The SPST switches are from Suntsu, and I have never had an issue with these firing or longevity of them. These are the same footswitches used by many large pedal companies such as JHS. *Sometimes, I may end up with larger headed switches, and sometimes smaller rounded-heads, depending on what’s in stock and/or what fits the project. Also, their short switch only comes in the small rounded head currently. However I will never mix-and-match the switches in your order, unless I reach out first to discuss why I think we should or have to.
The plugs for all cables are SquarePlug SP550 Stereo jacks.
I've been through thousands of these switches as of Sept 2023, with 1 manufacturing issue with 1 footswitch which was promptly taken care of and sent back to the Suntsu for root cause analysys. I have a great relationship with them, and someday they'll be the ones to manufacture a footswitch of my own design!
Sort of! I have a product, the MiniAux, which is the smallest I’ve been able to make an aux switch. Take a look, or feel free to Contact Us and I can custom design a switch for your needs!
That’s liquid electrical tape. I love these flat DIY squareplug jacks, but there’s not a lot of room in them. To help ensure zero shorts even if the cable gets twisted/bent/yanked/etc, after I’ve soldered them I’ve started to goop them to help prevent solder/wire breaks from too much patch cable adjusting/flexing. While it’s not necessary, I’ve decided it’s worth doing everything I can to ensure a flawless experience as long as possible; which now includes a little extra liquid electrical tape reinforcement.
Pedalnetics – Like it looks: Ped Uhl Net Icks, or something like that
Helauxy – He Locks E, as in HELix AUxillarY pedals
https://pedalnetics.com/privacy-policy/